Please find some answers to some general questions.
Where can I park?
There is a 2 hr public parking available across Mona Vale from Pattisons Pattiserie. This is usually the most convenient. Parking is also available at St Ives Shopping Village and in the neighbourhood.
What is your cancellation policy?
We need appointments to be cancelled 24 hours before the session to allow us the opportunity to make that time available to someone else. Appointments not cancelled the day before, will be the responsibility of the client.
How do I get a Mental Health Care Plan?
You would need to make an appointment with your GP, psychiatrist or paediatrician for an assessment. The GP can then activate a health care plan, that will enable you to claim a rebate from Medicare.
We work with payment per consultation and then provide a paid invoice that you can claim with from Medicare.
The easiest way to claim is through the Medicare app that you can register and download to your phone.
Medicare will then reimburse the rebate into your registered personal account.